Return Policy

Tech Rim Standards, LLC will accept the return of merchandise for exchange or credit only with advance written authorization. Credit returns are subject to a 30% restocking fee.

Proof of purchase must be established on all items. Returned goods will be credited at the actual cost paid as determined by the proof of purchase in full refund, less the 30% restocking fee. Please allow up to 30 business days from the day you return your product for your return to be credited.

All returned products must be of current design and finish and must be in new, restockable condition upon receipt. Merchandise that has been used, damaged, converted or modified in any manner or fashion will be not accepted. Merchandise must have been purchased within the previous 30 days.

Returns will not be allowed for made‐to‐order, discontinued, obsolete, or special items.

Cancellations 

You may cancel your order, for any reason, prior to order being pulled for fulfillment, subject to charges for costs incurred for pre-shipment pulling, packaging or in connection with any special or custom products. When an order has been shipped, any requests to cancel or change your order shall be covered by our Returns Policy. This policy shall supersede any other terms, policies, or provisions, verbal or written, regarding returns and cancellations.

For additional terms and conditions please reference Tech Rim Standards LLC General Terms and Conditions of Sale.